Caller ID Whozz Calling POS (DeLuxe) Serial for Aldelo POS (Windows)

Monitor all aspects of phone activity.  Use for robust pop-up applications, complete call tracking, and real-time phone line activity. Both Inbound Caller ID and outbound numbers dialed are reported along with call duration, number of rings before answer, on-hook, off-hook, and ring signal.

Whozz Calling? Deluxe units are available is 2,4, & 8 line models with either a Serial Port/USB or Ethernet Connection.

Improve customer relationships by instantly having their information on screen, speed service and order taking, identify and return missed calls, and track outbound activity.

Typical Uses

• Pop-up Customer Records Even before answering a call, the customer's record can be shown. This allows employees a moment to review the client's information before responding.
• Personalize Your Phone Calls Having your customer's information in front of you allows you to tailor your conversation to their needs.
• Save Time Taking Orders Save precious seconds during peak hours by customers automatically being pulled up.
• Call Back Unanswered Customers The hardware tracks whether calls have been answered or not.
• Adjust Telephony Staffing Unit reports number of rings before call is answered and call duration.

• Build Your Prospect List Software is available to "quick fill" new records with Caller ID names and numbers.
• Block Nuisance Calls Block from certain Caller ID numbers including Private and Out-of-Area callers.
• Identify Threatening Callers Dial any touch tone code while connected to tag that particular call record.
• Bill Clients for Phone Hours Charge based on the total duration of all phone calls to and from your customers.
• Track Telemarketing Productivity Examine the number of calls made and duration on the phone for each