Overview: RG‑OCE‑SSP‑1Y is Ruijie’s Basic 1 Year Technical Service Support Package (SSP) for the OCE family (OCE Network Manager / OCE Identity Manager). This annual subscription provides remote technical support during local office hours, software updates, after‑sales technical consultation, fault diagnosis and a dedicated channel for service complaints or suggestions.

• Term: 1 year (annual, renewable).
• Support hours: Remote technical support 9×5 (local office hours).
• Includes: Software updates, fault diagnosis/resolution, after‑sales technical consultation, dedicated complaints channel.
• Excludes: R&D or custom development, cluster deployment/migration and premium engineering tasks (these are covered by Ruijie’s premium CDS or per‑incident services).

Who it's for: Purchase this SSP to complement RG‑OCE licences (Network Manager / Identity Manager) and to maintain supported software updates and vendor technical assistance for OCE deployments.

Use cases:

• SME or enterprise IT teams requiring vendor support and software updates for OCE management software.
• Resellers or managed service providers offering annual support contracts to end customers alongside OCE licences.

Notes & compliance: This SKU is a service subscription, not a device or perpetual licence. Confirm local availability, regional support terms and licensing requirements with the supplier or authorised Ruijie partner. Cost currency not supplied — confirm currency before publishing prices. For system sizing and exact server requirements, refer to the Ruijie OCE Network Manager datasheet.