Shipping fees are based on weight and dimension of the items you pulled. The minimum shipping fees for the ticket stubs will be charged when you purchase the tickets, and the balance of the shipping fees will be billed to you separately after you find out which items you have pulled and they have been weighed and packed. Please click here for shipping and delivery information. 

Payment for delivery fees for the items have to be made within 1 working week. We will send the items to you after payment is made. No delivery fees are needed for collection at our stores! 

**There are strictly no refunds or cancellations for Kuji purchased. If we do not receive delivery fees payment for the items you have pulled by the deadline, we will proceed to send you the ticket stubs that you have purchased and forfeit the items.